Customers . . .
Merit Tool is a technology based company dedicated to exceeding the goals and expectations of its Customers. Merit achieves this through the direction of company leadership and involvement of ALL its employees, with a quality focused approach. Merit Tool actively solicits feedback from its Customers to improve the service and products it supplies.
Improvement . . .
Merit Tool continually searches for ideas, methods, and advanced tooling to better serve its Customers. Merit maintains a qualified supplier base to provide the materials, tools, and support needed to complete projects that meet the specifications of design and manufacture required by the company’s Customers. Merit Tool maintains a shop floor management system that enables it to plan and meet Customer delivery requirements.
Quality System . . .
Merit Tool first achieved ISO9002:1994 registration and compliance in 1999. The company has maintained and built upon its ISO registration through continuing effort, involvement, and development of its staff. Merit Tool improved its registration to be ISO9001:2008 Standard Compliant. In 2012, the company discontinued its ISO registration to better focus its resources on maintaining key elements of its Quality System.
Merit Tool maintains a Quality System based on its previous ISO system which includes procedures for management oversight, document control, work instructions, in-process & final audit inspection, quality complaint documentation/resolution, customer feedback, supplier evaluation/control, scheduled maintenance, and much more.